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General conditions

Cookie policy

Privacy policy

Legal Notice

These general terms and conditions (“Terms”) govern the use of our website www.takecaremalaga.com and our services, including accommodation rentals and additional services we offer (the “Services”).

By accessing or using our Website or Services, you agree to be bound by these Terms. Please read them carefully.

1. About Us
Take Care Malaga is a holiday rental management company operating in Málaga and surrounding areas. We offer short-term accommodations and guest services, including experiences, cleaning, key handling, and property management.

Company Name: Take Care Property Malaga SL
Email: info@takecaremalaga.com
Phone: +34 624 440 972
Address: Paseo del Muelle Uno, S/N, 29016, Málaga, Spain
VAT/Tax ID: B56815053

2. Booking Conditions
Bookings must be made through our website, affiliated platforms (such as Airbnb, Booking.com, etc.), or directly via email/phone.

A booking is only confirmed once you receive written confirmation and, if applicable, the payment has been processed.

The lead guest must be at least 18 years of age and provide valid ID upon request.

3. Payment & Cancellation
Payment terms vary depending on the property and booking platform used. Specific terms will be provided during the booking process.

Cancellation policies are stated on each listing. Refunds (if applicable) will follow the specified terms.

We reserve the right to cancel or amend your booking due to unforeseen circumstances, with full refund if we are unable to provide suitable alternatives.

4. Guest Responsibilities
Guests must treat the property and its contents with respect.

No parties, events, or excessive noise are allowed unless explicitly agreed in writing.

The number of guests must not exceed the number stated in the booking.

Any damage must be reported immediately. You may be charged for damage or extra cleaning required due to misuse.

5. Check-in & Check-out
Check-in: between 15:00 and 21:00

Check-out: before 11:00

Early check-in/late check-out may be available upon request and subject to availability and additional fees.

6. Liability
We are not liable for any loss, theft, or damage to your personal belongings during your stay.

We are not responsible for any injury or accident occurring on the premises unless caused by proven negligence on our part.

External service providers or experiences booked through us are subject to their own terms.

7. Use of the Website
You agree not to misuse the Website, engage in unlawful activities, or attempt to gain unauthorized access to the Website’s systems.

All content on this Website, including text, images, and logos, is the property of Take Care Malaga or its licensors and may not be copied without permission.

8. Privacy and Cookies
Please refer to our Privacy Policy and Cookies Policy for information on how we collect and handle your data.

9. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Spain, and any disputes shall be subject to the jurisdiction of the courts of Málaga.

10. Contact
If you have any questions or concerns about these Terms, please contact us:

Take Care Malaga
Email: info@takecaremalaga.com
Phone: +34 624 440 972
Address: Paseo del Muelle Uno, S/N, 29016, Málaga, Spain

This Cookies Policy explains how Take Care Malaga ("we", "us", or "our") uses cookies and similar technologies when you visit our website www.takecaremalaga.com ("Website"). This policy should be read in conjunction with our Privacy Policy.

1. What are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help the website recognize your device and store information about your preferences or past actions.

2. Types of Cookies We Use

We use the following types of cookies on our Website:

Strictly Necessary Cookies
These cookies are essential for the Website to function properly. They enable basic features like page navigation and access to secure areas.
Performance Cookies
These cookies collect information about how visitors use the Website, such as which pages are visited most often. This data is used to improve how the Website works.
Functionality Cookies
These cookies allow the Website to remember choices you make (such as your language or location) and provide enhanced, more personalized features.
Targeting/Advertising Cookies
These cookies are used to deliver relevant advertisements to you and measure the effectiveness of our marketing campaigns.

3. Third-Party Cookies

We may also use cookies provided by trusted third parties. For example:

Google Analytics – to help us understand how you use the site and improve your experience.
Facebook Pixel / Meta – for tracking and advertising purposes.

These third-party services may collect information such as your IP address, browser type, and pages visited.

4. How to Control Cookies

You have the right to accept or reject cookies. Most browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.

Please note that disabling certain cookies may affect the functionality and performance of the Website.

5. Changes to This Cookies Policy

We may update this Cookies Policy from time to time. We encourage you to review it regularly for any changes. The date of the last update is shown at the top of this page.

Click here to change your cookie settings.

At Take Care Málaga we care about maintaining the confidentiality of your data. Below, you can see all the necessary information about our Privacy Policy in relation to the personal data we collect on our website:

Content

Who is responsible for the processing of your data.
For what purposes we collect the data we request from you.
What is the legitimacy for its treatment.
How long we keep them.
To which recipients your data is communicated.
What are your rights.

Responsible:

Take Care Property Malaga S.L. – B56815053

Paseo del Muelle Uno, S/N, Malaga, Spain.

e-mail info@takecaremalaga.com

Purposes, legitimacy and conservation of the processing of data sent through:
CONTACT FORMS.

Purpose: To provide a means for you to contact us and answer your requests for information, as well as to send you communications about our products, services and activities, including by electronic means (email, SMS, social networks), if you check the acceptance box.

Legitimation: The user’s consent when requesting information from us through our contact forms and checking the box to accept sending information.

Retention: Once your request has been resolved through any of our forms or answered by e-mail, if it has not generated a new treatment, and in case you have accepted to receive commercial mailings, until you request to unsubscribe from them.

SENDING E-MAILS.

Purpose: To answer your requests for information, respond to your requests and answer your questions or doubts.

Legitimation: The user’s consent by requesting information from us via email address.

Retention: Once your request is answered by e-mail, if it has not generated a new treatment.

SENDING THE CURRICULUM VITAE BY E-MAIL

Purpose: To have your resume to participate in our personnel selection processes.

Legitimation: The user’s consent by submitting their personal information and resume to us for our personnel selection processes.

Retention: During the development of open personnel selection processes and for 1 year for future processes.

SUBSCRIPTION TO OUR NEWSLETTER

Purpose: Sending of our commercial newsletter and informative and advertising communications about our products or services that may be of interest to you, including by electronic means (e-mail, SMS, social networks).

Legitimation: The user’s consent by subscribing to our commercial mailings and/or newsletters.

Conservation: Until the interested party revokes consent and requests cancellation of the service.

SUBSCRIPTION TO OUR WEBSITE

Purpose: To provide you with the contracted services correctly. This includes order processing, invoicing and shipping. The legal basis for processing your personal data is the service contract signed, and is subject to the information we request from you, without which the execution of the contract will not be possible.
The legal basis for processing your personal data and, therefore, communicating them to the financial institutions in charge of processing your application and managing such financing, is the service contract signed and is subject to the information we request, without which it will not be possible to obtain such financing.

Legitimation: The user’s consent by subscribing to our websites and checking the box “I have read and accept the privacy policy”.

Conservation: Until the interested party revokes consent and requests cancellation of the service.

Obligation to provide us with your personal data and consequences of not doing so.

The provision of personal data requires a minimum age of 14 years or, if applicable, sufficient legal capacity to enter into a contract.

The personal data requested are necessary to manage your requests and/or provide you with the services you may contract, therefore, if you do not provide them, we will not be able to attend you correctly or provide you with the service you have requested.

Recipients of your data

Your data are confidential, however, they will be transferred to third parties affiliated or associated to Take Care Malaga for the processing of any order, request, administrative procedure, contact, offer and/or unless there is a legal obligation.

Rights in relation to your personal data

Any person may withdraw their consent at any time, when it has been given for the processing of their data. In no case does the withdrawal of this consent condition the execution of the subscription contract or the relationships previously generated.

You may also exercise the following rights:

Request access to your personal data or its rectification when it is inaccurate.
Request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
Request a restriction of your treatment in certain circumstances.
Request opposition to the processing of your data for reasons related to your particular situation.
Request data portability in the cases provided for in the regulations.
Other rights recognized in the applicable regulations.

Where and how to request your Rights: By writing to the responsible party at its postal or e-mail address (indicated in section A), indicating the reference “Personal Data”, specifying the right you wish to exercise and with respect to which personal data.

In case of disagreement with the company regarding the processing of your data, you can file a complaint with the Data Protection Authority (www.agpd.es).

This website only uses technical, customization and analysis cookies, own and third party (Google Analytics), which in no case treat personal data, however browsing habits are captured for advertising purposes.

Therefore, when accessing our website, in compliance with Article 22 of the Law of Services of the Information Society, when dealing with analysis cookies, we have requested your consent for their use and provided information about them, which in any case will be installed after a reasonable period of time so that the user has time to decide whether to give their consent or not.

Security of your personal data

In order to safeguard the security of your personal data, we inform you that we have adopted all the necessary technical and organizational measures to ensure the security of the personal data provided from alteration, loss, and unauthorized processing or access.

Updating your data

In order for us to keep your personal data updated, it is important that you inform us whenever there has been any change in them, otherwise, we are not responsible for the veracity of them.

We are not responsible for the privacy policy regarding personal data that you may provide to third parties through links available on our website.

This Privacy Policy may be modified to adapt them to changes that occur on our website, as well as legislative or jurisprudential changes on personal data that appear, so it requires reading, each time you provide us with your data through this website or in any case when you are notified via email of the change thereof.

In compliance with the duty of information established by law, LA342002 of July 11, 2002 on services of the Information Society and electronic commerce, we inform you that this website is owned by the following company Take Care Property Malaga SL, CIF B56815053, with address at Paseo del Muelle Uno, S/N, 29016, Málaga, Spain. Registration in the Mercantile Registry of Malaga: volume 5862, folio 198, Inscription 1 with page MA-151924.

Contact telephone number +34 624 440 972.

Email: info@takecaremalaga.com

Trade name: Take Care Málaga

Access to the website is free of charge and does not require prior subscription. The use of this website is subject to the privacy policy, the cookies policy and the legal notice, which the user knows and accepts in full and without any reservation by browsing the portal, using the services in it and / or purchase the products offered through this medium.

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